Careers

Position Summary:

The Helping Out People Everywhere (HOPE) Team is a mobile crisis response team that partners with law enforcement in cities throughout Orange County. Under this contract, the HOPE team is partnering with University of California, Irvine (UCI) to provide mobile response services. Under direct supervision of the Manager for the HOPE team, this position assumes responsibility for making behavioral health assessments of clients and provides crisis intervention to students on and around campus to students, campus facilities, programs and businesses that are focused on providing services to UCI students. This position follows a non‐traditional schedule and as such, requires the ability to work mornings, afternoons, evenings, weekends and holidays, seven days a week.

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Primary Duties and Responsibilities:

• Demonstrate professionalism while embodying the Be Well mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders.
• Familiarity and comfort working with issues related to homelessness, the criminal justice system, substance abuse, mental health diagnosis, and history of trauma.
• High level of motivation and self-starting demeanor with the ability to coordinate multiple projects and task simultaneously in a high-pressure environment.
• Provide exceptional customer service to all clients throughout the community, campus partners and customers.
• Work collaboratively and effectively within the team and contribute to building a positive culture.
• Exhibit objectivity and openness to others' views; give and welcome feedback; accept constructive criticism.
• Provide safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care.
• Maintain awareness of campus resources and assist clients in appropriate use.
• Advocate for clients to receive services that meet their needs.
• Make transport decisions regarding client care.
• Knowledge of de-escalation techniques and crisis communication.
• Ability to work effectively with a diverse  population including impoverished and alienated persons.
• Demonstrate sensitivity to diverse, multi-cultural populations with the ability to gain trust and build rapport.
• Document and communicate interactions with clients within required databases.
• Adhere to HIPAA policy and procedures.
• Attend required department meetings and trainings.

Education and Experience
Required

• Master’s degree in Social Work, Family Therapy, or other discipline in the human
  services field.
• Current clinical license obtained through the California Board of Behavioral Sciences.
• A minimum of 2 years providing crisis intervention, behavioral health and/or substance use treatment services.
• Knowledge of and experience providing evidenced based practices effective when
  serving a vulnerable homeless population including but not limited to, Motivational
  Interviewing, Critical Time Interventions, Harm Reduction, Housing First and Crisis and Suicide Assessment.
• Valid California driver’s license and insurance.
• Ability to operate a large commercial vehicle, while frequently stopping to climbing in and out during scheduled shift.
• Computer literacy and working knowledge of desktop software.
• COVID‐19 vaccination or valid exemption.

Preferred

• Bilingual or multilingual; organization is interested in a variety languages and dialects.
• Basic knowledge medical and psychiatric terminology.
• Experience using a cell phone, laptop and/or two-way radio.

The above statements describe the general nature and level of the work being performed for this position and are not an exhaustive list of all duties and responsibilities. The management team reserves the right to amend and change responsibilities to meet business and organizational needs.

All opportunities are contingent upon successful completion of an extensive law enforcement background investigation as required for access to first responder communication devices and databases. Additional regulatory, contractual, or local requirements may apply.

Send resume to: HOPErecruitment@bewelloc.org. Thank you for your interest and Be Well.

Learn more about Be Well OC and see the HOPE team in action - Learn More