Campus FAQs

Q. What is Be Well OC Orange Campus? 
A. The Be Well OC Campus is the first visible sign of systems change for mental health and wellness in Orange County. It is located at 265 S. Anita Dr. in the City of Orange and is a 60,000 square-foot, state-of-the-art facility for mental health and substance use treatment services. Residents of Orange County can receive care, regardless of what insurance they have.  
 
Q. Who funded the Be Well OC Orange Campus? 

A. This is a true public, private partnership. Specific investors in the facility include the County of Orange, CalOptima, Kaiser Permanente, Hoag and Providence St. Joseph Health – including St. Jude Medical Center and St. Joseph Hospital.  
 
Q. What are the goals of the campus? 
A. The Be Well OC Orange Campus is the first visible sign of systems change for mental health and wellness in Orange County. There are plans for two additional campuses that may vary in services based on local, community needs.  
 
Q. How large is the Orange Campus? 
A. The campus is 60,000 square-feet and is a state-of-the-art facility, designed to be a comprehensive, community-based center for mental health services. 
 
Q. Who developed the operational plan for the campus?  
A. Ensuring the Campus delivers an excellent community experience with demonstrably improved outcomes requires strong communication and enhanced coordination across multiple stakeholders.  With that, Be Well OC engaged three critical stakeholder groups: (1) First Responders and Hospitals, (2) Community – Consumers/Patients and Families, (3) Clinical Professionals, Community-Based Services Organizations.  Additionally, an Operations Steering Committee has been formed, comprised of clinical experts representing the investor partner organizations and essential stakeholders from the community. The feedback from these critical groups informed the operational plan for the Campus.  
 
Q. How many patients does the Campus accommodate?  
A. The campus has 93 beds and the capacity to treat about 100 people each day. 
 
Q. What types of services are offered at the Campus?
A. The Be Well Orange Campus features mental health crisis stabilization services, the County’s first sobering center, and quality residential care for both mental health and substance use treatment. An integrated support center offers resources to clients and their families and rounds out the excellent care that is the hallmark of the Be Well Experience.
 
While services at the Campus are designed primarily for adults, the Campus does offer crisis stabilization for adolescents as part of a continuum of care with Children's Hospital of Orange County (CHOC) and other community-based organizations to provide additional services to that group.
 
Q. Is the Campus be available for walk-in service? 
A. No. To ensure that those needing care are directed to the right program or service, a referral is required.  To obtain a referral, call the main Campus phone number (949-749-2500) and a care navigator will assist you. 
 
Q. What happens if the Campus is at capacity? Can additional patients be treated? 
A. The Be Well Campus is one part of a network of care in Orange County. Campus care navigators can assist in connecting those that need care to resources and services across the County.    
 
Q. What happens if a patient needs critical care while admitted?  
A. If a patient needs critical care while receiving treatment at the Campus, they will be transferred to a local hospital.  
 
Q. What does discharge planning look like for the Campus? 

A. The discharge plan for each individual is specific to the service that they receive. People receiving care will be carefully guided and assisted to the next most appropriate step in the continuum of care. 
 
Q. Who pays for services if patients don’t have insurance? 
A. Care is covered through Medi-Cal if patients do not have insurance.  
 
Q. Will there be other campuses throughout the County?  
A. Yes, Be Well OC have always aimed to have three campuses in Orange County serving North, Central and South County regions.